Overall experience was great from start to finish. Was made to feel at ease from the beginning of the exam and felt like I was paid attention to throughout the full appointment- wasn’t made to feel rushed.

Can't recommend this practice highly enough. All staff are helpful and pleasant. Alistair Duff provides an excellent service and is very knowledgeable. Great service. Wouldn't go anywhere else.

I visited Urquharts in Ayr last week to get my 5 year old his first pair of glasses. I was impressed at the huge choice of kids glasses they had and Caroline was great at helping us select the right ones for him. The glasses came in in just a few days and they fitted them that day. Great service, we’ll definitely be back!

Absolutely 1st class service & handling, from initial enquiry right through to getting my new glasses in 7 days. Couldn’t praise them enough, thanks all

I hated the thought of contact lenses but also hated wearing glasses. I was persuaded by Carol to try multifocal contact lenses, absolutely brilliant – my life has been transformed! I cannot thank Carol enough; she made the transition to contacts such an easy and pleasant experience.

A warm welcome from all staff I met at Urquharts today. I felt very safe in their hands and I felt absolutely not rushed at all. They provided very informative answers to all my questions and put me at ease. They make time for being able to talk to them. A local friendly service which is why I come back year after year.

Really great service that staff go that little extra bit which makes the difference.

They are just all so lovely. My daughter and I love going in. Super efficient, super fast arrival of glasses also. Thank you